Privacy Policy

Introduction

smartlegal Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect and use your personal data when you visit our website or use our services.

We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR). Our registered office is located at Makarios Avenue 16, Larnaca, 6084, Cyprus.

Data We Collect

We collect and process personal data that you provide to us directly and information that we collect automatically when you use our website. The data collection includes the following types of information:

• Contact Information: Name, email address, phone number, and company details when you contact us or request our services
• Communication Data: Any information you provide when you contact us, including the content of your messages and correspondence
• Technical Data: IP address, browser type and version, operating system, and website usage information
• Usage Data: Information about how you use our website, including pages visited, time spent, and interaction patterns
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. We use your personal information for the following purposes:

• To provide and deliver our warehouse robotics comparison and consulting services
• To respond to your enquiries and communicate with you about our services
• To improve our website functionality and user experience
• To send you relevant information about our services and industry insights (with your consent)
• To comply with legal obligations and protect our legitimate business interests
• To analyse website usage and performance through analytics tools

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and providing our services
• When required by law or to protect our rights and the safety of others
• With your explicit consent for specific purposes
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Contact information is typically retained for up to 7 years after our last interaction, whilst website analytics data is retained for 26 months. You can request deletion of your data at any time, subject to legal obligations.

Your Rights

Under GDPR and applicable data protection laws, your rights include the following:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.

International Data Transfers

As we are based in Cyprus (EU), your data is primarily processed within the European Economic Area. Any transfers to third countries are conducted with appropriate safeguards in accordance with GDPR requirements, including adequacy decisions or standard contractual clauses.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the following contact information:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data in accordance with applicable laws.